Note that if you insert a word count estimate and confirm the order, the project manager will contact you before starting the project if the word count is significantly different from what you indicated (either lower or higher).
Also, for Web and software files, we know that every single tag is essential for your applications to work correctly. Therefore, we do not make these tags accessible to our translators, ensuring that your code is correctly preserved.
If you have complex needs and you prefer to discuss your project personally, just get in touch, and we will be glad to find the perfect solution for you.
In these cases, we work on the original document by overwriting the text without changing the style or format.
For non-editable files such as images and scanned PDFs, we can maintain the layout by adding a DTP service, for an extra cost per page.
Certified translations have an additional cost. Please note that this certification is not the same as a sworn translation service.
He/she does not translate documents but is responsible for the final check and makes sure that your project is always delivered on time.
Nevertheless, if you prefer to pay in advance, you can do it after confirming your order. For our most recurring customers, we also offer a monthly billing option, as well as a 30 to 60-day payment policy. If you are interested in this opportunity, feel free to contact us.
Please note that we may ask new clients to provide a 60% to 100% advance payment for their first order; any following order will be subject to the Pay After Delivery model.
We accept the following payment methods:
Should you need any assistance for processing the payment, please contact us.
Delivery: We offer the best performance levels in the industry, with an optimized workflow that guarantees over 95% of deliveries on time. Plus, in the unlikely event we miss a deadline, we will give a discount on the translation.
Pay After Delivery: We genuinely trust our clients, which is why we have created the Pay After Delivery model. With Pay After Delivery, you can pay within five days of the translation’s delivery via bank transfer or PayPal.
Privacy: We make every effort to safeguard the confidentiality of your personal information. Information relating to the translation itself, the nature of the translation, and any other information the customer transmits to Translated will be treated with complete confidentiality.
Localization is more complex than translation because it involves cultural adaptation and requires in-depth knowledge of the local culture.